Close an individual account

POST /account/closeIndividualAccount

Close individual (Baas Wallet/Baas Current) account; an OTP will be send to the customer to validate the request, then a Bank staff will manually review and Approve/Reject the request. The account closing result will be sent to you by call back notification. Please refer to - CallBack Definition.

Highly recommended to go through the Account Closing Requirements before looking into the close account API.

Fields	Type	Description	Required?
accountId	String	Account number	TRUE
closureReason	String	I'm no longer using the account Bank service - Dissatisfied with some aspects of choice's service Platfom- Dissatisfied with some aspects of the software platforms, i.e User exxperince, system usability Pricing- Dissatisfied with intrest or charges on my account Policy - Dissatisfied with the rules around the product , i.e Onboarding, notice period, withdrawal policy Moving away Account holder circumstances have changed Using funds Similar account already held or opening a similar account with choice Opened in error Note: You can submit multiple reasons	TRUE
otpType	string	sms email	TRUE

When the last account of the customer is closed, the onboarding request of that customer becomes ACCOUNT_CLOSED. The customer has to submit fresh onboarding material when they request to open an account with Choice bank.

If the account closed is not the last account of the customer, the customer does not need to submit fresh onboarding materials to open the account.

Response

00000

{
  "applicationId": ""
}